Effective from 28 May 2025

Our Approach to Privacy

Koshntech considers itself a responsible steward of the information it collects, maintains, and processes. Our responsibility is to safeguard the information entrusted to us and protect the privacy of our clients, partners, and website visitors through secure, ethical, and responsible data handling practices.

As technology continues to evolve and our clients’ business needs change, Koshntech is committed to continuously improving its privacy practices, security measures, and internal processes to ensure compliance with applicable data protection laws and industry standards.

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us at privacy@koshntech.com and include “Privacy Policy” in the subject line.

The Scope of Our Privacy Policy

Koshntech, its affiliates and subsidiaries (collectively, “Koshntech,” “we,” “our,” or “us”) owns, operates, and provides access to websites, digital platforms, online services, interactive features, newsletters, webinars, communication channels, and related technology solutions.

This Privacy Policy applies to all personal information collected by Koshntech, regardless of how it is collected, processed, or stored. It explains the types of personal information we collect when you visit our website, use our services, communicate with us, or otherwise interact with us. It also describes how we use, disclose, protect, and manage your information, as well as the choices available to you regarding your personal data.

In addition to information collected from other sources, this Privacy Policy covers information collected through our websites and digital services.

Privacy Policy Overview

What Information We Collect

We may collect personal information directly from you or from trusted third-party sources.

Information Collected Directly From You

We collect personal information when you:

Register for an account or create a user profile.
Contact us through our website, email, WhatsApp, or other communication channels.
Subscribe to newsletters, blogs, webinars, events, or marketing communications.
Download resources such as eBooks, white papers, guides, or reports.
Request a quotation, consultation, or demonstration.
Purchase our products or services.
Participate in surveys, feedback forms, contests, or promotional campaigns.
Submit enquiries or communicate with us through any online or offline channel.

We may also collect information from customers, vendors, suppliers, publicly available sources, and other trusted third parties.

The information we collect may include:

Contact information such as your name, company name, postal address, email address, phone number, and mobile number.
Professional information including your job title, company details, education, and work experience.
Account credentials such as username and password.
Location information, including the approximate or precise geographic location of your device where permitted.
Your interests, preferences, and service requirements.
Messages, enquiries, feedback, comments, files, images, videos, or other content you voluntarily submit through our website or communication channels.

Please note that Koshntech is not responsible for any personal information you voluntarily disclose in public discussion areas such as blogs, forums, comments, chat areas, community discussions, or other publicly accessible platforms. We strongly recommend that you avoid sharing sensitive personal information in publicly visible areas.

You may update or request removal of your publicly available information by contacting us. While we will make reasonable efforts to remove such information where possible, there may be circumstances where complete removal cannot be achieved due to technical or legal limitations. In such cases, we will explain the reason.

Koshntech does not intentionally collect sensitive personal information such as financial account details, racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, trade union membership, or other special categories of personal data unless required by law or with your explicit consent.

Information Automatically Collected Using Tracking Technologies

As technology evolves, the methods we use to collect information may also change.

Our website may use technologies including:

Cookies
Web Beacons
Pixel Tags
HTML5 Local Storage
Local Shared Objects (Flash Cookies)
Analytics technologies
Session and persistent cookies

These technologies help us improve website performance, understand visitor behaviour, enhance security, and provide a better user experience.

Information automatically collected may include:

Browsing history before and after visiting our website.
Device type, browser, operating system, language settings, and software version.
Internet Protocol (IP) address.
Device identifiers and advertising identifiers.
Log file information including timestamps, browser type, referring pages, exit pages, and clickstream data.
Approximate geographic location derived from your IP address.
Information regarding your interactions with our website, advertisements, landing pages, forms, emails, newsletters, and marketing campaigns.

Tracking technologies used by Koshntech, our service providers, and trusted technology partners may assign a unique identifier to your device in order to understand how our website and services are used.

We may combine information collected through cookies, analytics tools, CRM systems, offline communications, and publicly available sources to better understand customer needs, improve our services, personalize website content, enhance marketing activities, and deliver more relevant communications.

When you receive emails, newsletters, or marketing communications from Koshntech, we may use web beacons, tracking pixels, customized links, or similar technologies to determine whether the email has been opened, which links have been clicked, and how users interact with our communications. This information helps us improve our services, provide more relevant content, and measure the effectiveness of our campaigns.

We and our trusted partners (including, but not limited to, technology providers, analytics providers, advertising partners, cloud service providers, affiliates, and e-commerce partners) may use technologies such as pixel tags, tracking pixels, e-tags, IP addresses, cookies, Local Shared Objects (Flash Cookies), Local Storage, HTML5 storage, and similar technologies to:

Analyze website usage and trends.
Administer and improve our websites and digital services.
Store user preferences and browser settings.
Measure website traffic and campaign performance.
Understand visitor behavior and user interactions.
Track navigation throughout our websites.
Collect aggregated demographic information.
Improve website functionality, security, and user experience.
Deliver more relevant marketing communications and advertising.

We may receive reports from these trusted third-party service providers based on the use of these technologies, either on an individual or aggregated basis. For example, we may associate your IP address with publicly available business or corporate information and use aggregated insights to better understand customer interests and improve our products, services, and marketing efforts.

Most modern web browsers allow you to manage or delete cookies, Local Storage, and other tracking technologies through your browser settings.

Information Collected from Third Parties

Koshntech may supplement the personal information we collect directly from you with information obtained from trusted third-party sources. These sources may include:

Business partners and affiliates
Marketing and referral partners
Social media platforms (such as Facebook, LinkedIn, Instagram, X (formerly Twitter), and Google services)
Publicly available sources
Data providers and analytics platforms
Customer relationship management (CRM) integrations

If you choose to access our services or create an account using a third-party login or authentication service (such as Google, Facebook, LinkedIn, or other supported providers), we may receive information associated with your account, including your name, email address, profile information, and any other information you have authorized the third-party provider to share with us.

The information we receive depends on your privacy settings and the permissions you grant through the third-party service.

Please note that this Privacy Policy applies only to the information collected and processed by Koshntech. It does not apply to the privacy practices, policies, or data handling activities of third-party websites, applications, social media platforms, or service providers that may collect, process, or share information independently. We encourage you to review the privacy policies of any third-party services you choose to use.

How We Use Information

We may combine personal information with other information we collect about you to improve our services, enhance the functionality of our website, personalize your experience, and provide products, services, or content that may be relevant to your interests. We may also combine information you provide directly with information obtained from trusted third-party sources, including social media platforms and publicly available databases. Any combined information will be treated as personal information under this Privacy Policy.

Your personal information may be used by Koshntech and its trusted business partners for purposes including, but not limited to:

Providing, maintaining, and improving our services.
Creating and managing your account.
Responding to enquiries, support requests, and consultations.
Delivering software, digital marketing, AI automation, website development, and other technology services.
Sending newsletters, marketing emails, promotional offers, product updates, event invitations, webinars, and service announcements.
Displaying customer testimonials or reviews with your permission.
Personalizing your experience across our website and digital platforms.
Detecting, preventing, and investigating fraud, security incidents, or unauthorized activities.
Complying with legal obligations and regulatory requirements.
Conducting analytics, research, and business intelligence to improve our products and services.

If you use our referral or sharing features to recommend our content or services to another person, we may ask for your contact’s email address or allow you to import contacts from your address book where supported. We will use this information solely to send a one-time invitation or the communication you requested. We do not retain login credentials for third-party email accounts beyond what is necessary to complete the requested action.

Information Regarding Interest-Based Advertising

Koshntech and certain trusted advertising and analytics partners may collect information to provide interest-based advertising (also known as online behavioral advertising or “OBA”). This allows us to display advertisements and promotional content that are more relevant to your interests across our website and third-party platforms.

Advertisements may appear:

On the Koshntech website.
On search engines.
On social media platforms.
On partner websites and applications.
Across other digital advertising networks.

We may use cookies, analytics tools, tracking pixels, advertising identifiers, browsing activity, website interactions, and similar technologies to better understand your interests and improve advertising relevance.

For example, if you visit a page about AI automation, website development, SEO, WhatsApp Business API, or digital marketing, you may later receive advertisements related to those services on other websites or social media platforms.

We may combine:

Demographic information.
Device information.
Approximate location information.
Website activity.
Email interactions.
Search behavior.
Marketing engagement.

This information helps us better understand customer interests and improve both our services and advertising campaigns.

We store advertising and analytics information separately from personally identifiable information whenever reasonably possible.

Interest-Based Advertising Involving Third Parties

Koshntech works with trusted advertising, analytics, and technology providers who assist us in delivering relevant advertisements and measuring campaign effectiveness.

These partners may:

Place cookies or similar technologies on your browser.
Recognize your browser or device.
Collect information such as IP address, browser type, operating system, device identifiers, and advertising identifiers.
Measure website performance and advertising effectiveness.
Combine information collected through our website with information obtained from other websites or services, subject to their own privacy policies.

Our partners are contractually required to protect your information and may only process data as permitted by applicable laws and our agreements with them.

Most browsers allow you to manage or disable cookies through browser settings. For more information about our use of cookies and tracking technologies, please refer to our Cookie Policy.

Information We Share with Third Parties

Third-Party Service Providers

Koshntech works with carefully selected third-party service providers who help us operate our business and deliver our services. These providers may assist with:

Website and cloud hosting.
Email communications.
Customer relationship management (CRM).
Marketing automation.
Payment processing.
Analytics and reporting.
Customer support.
Security monitoring and fraud prevention.
Website maintenance.
AI and software infrastructure.
Advertising and campaign management.

These service providers receive only the information necessary to perform their contracted services and are required to maintain the confidentiality, integrity, and security of your information.

Where payment services are involved, payment processors may receive billing information necessary to complete transactions. Koshntech does not store complete payment card information on its own servers unless specifically required and protected under applicable security standards.

Event Sponsors and Business Partners

From time to time, Koshntech may organize or participate in:

Webinars
Conferences
Workshops
Online events
Whitepaper downloads
Joint marketing campaigns
Industry events
Promotional contests or giveaways

If you register for one of these activities, the information you provide may be shared with the event sponsor or co-organizer where clearly disclosed during registration.

Such information will be processed in accordance with both this Privacy Policy and the privacy policy of the applicable sponsor or partner.

Sponsors and business partners may use your information to follow up regarding the event, products, or services related to your expressed interests.

Business and Technology Partners

For certain jointly delivered products, services, events, or downloadable resources, Koshntech may share limited business contact information such as:

Name
Company name
Business email address
Business phone number
Job title
Industry
Company size

This information is shared only where appropriate for the delivery of the requested service, event, or resource, or where you have provided your consent.

If you no longer wish to receive communications from one of our partners, you may unsubscribe using the link provided in their communications or contact the partner directly to request removal from their marketing list.

Privacy Policy